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The Power Of Persuasion –

Using Audience Insights To Tailor A Message, and Persuade And Audience in New Hampshire's Gubernatorial Race

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Background:

Three months from Election Day, Governor Chris Sununu did not want to be locked in a tight race, in what appeared to be a blue-wave cycle, in the lean blue state of New Hampshire. Because some polls showed modest tightening in the race, the Sununu campaign looked for ways to seal the deal and lock up the race early. With a comfortable overall lead but lagging among a key voting bloc that skews left, the Sununu team sought to siphon support away from their female Democrat opponent with independent women. Go BIG Media acted quickly by using our direct access to the nation’s largest inventory of online survey and consumer behavioral data to identify how we might be able to move this demographic into our camp.

Challenge:

01

Figuring out ways to improve the Governor’s favorability with independent women.

Strategy:

IMPROVE IMAGE WITH INDEPENDENT WOMEN

We figured out that in order to win the election we had to target and improve Sununu's standing with independent women

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MEANINGFUL MESSAGING

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We needed a message that not only targeted women but also directly spoke to the issues they cared about

Execution:

Figure Out The Messaging:

Using Audience Insights, we were able to identify the top issues, motivators, and personal values of these voters, while simultaneously optimizing the delivery of our ad inventory. Combined, these resources allowed us to develop a message that resonated with this particular audience, and identify the ad placements that would be most effective to deliver it.

Segment Your Audience To Deliver A More Meaningful Tailored Message:

Go BIG Media created a new target segment of independent women who frequently vote

and view the economy as their top issue in the election so we could deliver a tailored ad

straight to them. Our new ad focused more on how the Governor’s policies were benefiting

New Hampshire families, and not just topline metrics. The impact of a strong economy

needed a more personal touch, showcasing the Governor’s progress on social programs.

Identify What's Not Working:

Our Audience Insight Report revealed the economy was still a top issue worth talking about, but simply celebrating the low unemployment rate was not enough to convince independent women to vote for Sununu. Our analytics showed independent women were half as likely to

watch the ad to completion or engage with it on social media. It was clear we needed to

bring the message home and focus more on the impact to families. This demographic

viewed the economy dierently than GOP men and women.

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Results:

VICTORY

GOVERNOR SUNUNU WON RE-ELECTION

BY A COMFORTABLE MARGIN OF 8%

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THE FIRST POSITIVE ECONOMY AD HAD A 53.24% COMPLETION RATE

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THE NEW TAILORED AD TO INDEPENDENT WOMEN DELIVERED A 70% COMPLETION RATE, WHICH WAS A FULL 17-POINT INCREASE FROM THE PREVIOUS AD

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